Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Our contact center software is ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it’s the perfect solution for both customer support to outbound sales teams.
Our motivation is simple – everything we do must improve the life of the agent, and in turn, improve the customer experience.
Built using advanced cloud-native architecture, Sharpen’s contact center platform is a configurable solution that provides leadership, operations and IT the tools and data they need to fully support their frontline customer service teams. The result? Happier, more effective agents, free from distractions, who can focus on what matters most – your customers.
Contact Center, UCaaS