Broadvoice makes it easy for companies to connect with their customers. With our cloud-based, AI-powered CX solutions, mid-market companies worldwide get the tools they need to deliver consistently exceptional customer experiences at every digital touchpoint. With deep analytics, specialized workflows and AI to help agents, managers and customers, Broadvoice focuses on customer outcomes while building innovative technology that accelerates value faster and more simply than legacy or one-size-fits-all platforms.
GoContact is a cloud-native contact center as a service (CCaaS) solution that eliminates the barriers between people and technology. GoContact is simple to use yet powerful enough to deliver the personalized and optimized experiences today’s customers expect.
AI, Connectivity, Contact Center, Security, UCaaS, Voice