Our enterprise software is used by millions of agents every year and supports billions of consumer interactions around the world. Our best-of-breed contact center and workforce optimization applications help companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable solutions for self-service and live interaction management and workforce optimization are available on-premises or in any hosted, private or public cloud environment.

Best-of-breed contact center and workforce optimization applications can be delivered through our uniquely customizable cloud-based platform, equipping you with capabilities for interaction management, customer self-service, workforce optimization and more.

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